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About HappyPetHub

 


We’re a family business and animal lovers, just like you. At HappyPetHub, we know that pets are part of the family, and we’re dedicated to providing products that bring them comfort, joy, and care. Every item we choose is picked with love, because we believe our pets deserve the very best.

What We Stand For:

  • Comfort Meets Care: Cozy beds and easy grooming essentials that keep pets relaxed, happy, and comfortable.
  • Quality Without Compromise: We source durable, well-crafted items that stand the test of time, so you can shop once and trust it will last.
  • Sustainable Choices: HappyPetHub is committed to reducing our pawprint by offering eco-friendly materials and mindful production practices.

Happier Healthier Pets Every Day

At HappyPetHub, we're passionate about making life better for your pets. We believe that transparency and care are essential to creating lasting bonds with pet parents like you.

FAQs

Got questions? You’re not alone. Here are answers to some of the most common things our customers ask us

Orders are processed within 1–3 business days after payment is confirmed. Delivery times depend on your location: UK & EU orders usually take 5–10 business days, US orders 7–14 business days, and international orders 10–20 business days. Every order comes with tracking so you can follow your package every step of the way.

Once you’ve placed your order, you’ll receive a confirmation email with your order details. When your order has shipped, you’ll also get a tracking link so you can check the status at any time.

If you need to update your shipping address, please contact us as soon as possible (within 12 hours) at info@happypethub.store. We can usually update the address if the order has not yet been shipped.

We offer a 30-day return policy. Items must be unused, in their original packaging, and in the same condition you received them. Some items, such as grooming tools or opened consumables, cannot be returned for hygiene reasons. For more details, see our Return Policy page.

International orders may be subject to customs duties, taxes, or handling fees, depending on your country’s regulations. These charges are the responsibility of the customer. We recommend checking your local customs office for guidance before placing an order.