Privacy Policy

 

At HappyPetHub, we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and store your data when you visit our website or purchase from us, in compliance with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

When you place an order, create an account, or contact us, we may collect personal details such as your name, email address, billing and shipping information, and payment details. Payment information is processed securely by our payment providers and is not stored by us. We may also collect technical data such as your IP address, browser type, and cookies to improve your shopping experience and website performance.

We use your personal information to process and deliver your orders, handle payments, provide customer support, and communicate with you about your purchase. With your consent, we may also send marketing emails or promotions, which you can opt out of at any time.

We do not sell or rent your personal data. However, we may share limited information with trusted third parties such as payment processors, delivery companies, and analytics providers, but only where necessary to complete your order or improve our services. These third parties are required to comply with data protection laws and handle your data securely.

Our website uses cookies to improve functionality and performance. You can manage or disable cookies in your browser settings, but please note that some parts of the site may not work properly without them. For more details, please see our Cookie Policy.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements. You have the right to request access to your personal data, to correct inaccurate information, to request deletion of your data where legally possible, to object to or restrict processing, and to request data portability. You also have the right to withdraw consent for marketing at any time.

We take reasonable measures to protect your personal data against loss, misuse, or unauthorised access. However, no online system can be guaranteed to be completely secure. If you believe your data has been misused, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU data protection authority.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@happypethub.store

Address: Unit 157464, PO Box 7169, Poole, BH15 9EL, United Kingdom