Terms and Conditions

Welcome to HappyPetHub. By accessing or using our website (happypethub.store) and purchasing our products or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian. If you do not agree with these Terms and Conditions, you must not use this website or our services. We may update these Terms from time to time, and any changes will be posted on this page. Continued use of the website after changes are made constitutes acceptance of the revised Terms.

We make every effort to provide accurate product descriptions, images, pricing, and availability. However, we do not guarantee that all information is error-free. Prices and availability may change without notice, and colours may vary slightly depending on screen displays or supplier variations. By placing an order, you are making an offer to purchase under these Terms. We reserve the right to accept or decline any order, for example, in cases of unavailability, errors in pricing, or suspected fraudulent activity. All payments must be made using the authorised methods provided at checkout, and are processed securely by third-party payment providers. We do not store your card details.

Our Shipping Policy sets out how and when orders will be delivered. Delivery times are estimates only and may vary due to supplier location, courier delays, or customs clearance. Risk of loss or damage to goods passes to you once the order has been handed over to the carrier. Our Returns & Refunds Policy explains how you can cancel an order, return items, or request a refund. Customers in the UK and EU have a statutory right to cancel most online purchases within 14 days of receiving the goods.

When using our website, you agree not to violate any laws, interfere with the operation of the site, attempt to gain unauthorised access, or upload harmful content such as viruses or malware. All content, designs, trademarks, and logos displayed on this website are the property of HappyPetHub or our licensors, and may not be copied, reproduced, or distributed without permission.

To the fullest extent permitted by law, HappyPetHub shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products. While we take steps to ensure our website is secure and error-free, we cannot guarantee uninterrupted access at all times. Our site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites, and you access them at your own risk.

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, process, and protect your personal data in compliance with UK GDPR and EU GDPR.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms and Conditions, please contact us:

Email: info@happypethub.store

Address: Unit 157464, PO Box 7169, Poole, BH15 9EL, United Kingdom